Refund Policy

CLICK HERE TO ENTER RETURN PORTAL

Returns
We gladly accept returns of unworn merchandise in saleable condition (new, with tags attached) along with proof of purchase from our sportluxeus.com website within 30 days of delivery. Customized items, fragrance, underwear, and shipping charges are not returnable. Refunds will be issued to the original payment method (see Refunds below). Gift cards cannot be returned and may only be used toward the purchase of merchandise. We reserve the right to limit or deny purchases that, in our judgment, appear to be placed by resellers or not intended for personal use.

Initiating a Return
To return your product, please visit our returns portal with the following:
a) order number beginning with “ST-“
b) shipping zip code.

Outbound shipping fees from the original order are non-refundable.

Damaged Items
If you receive an item that is damaged, you must notify us within 3 days of delivery.

Refunds
Once your return is received and inspected, we will notify you if your refund is approved or denied with the reason provided. If approved, the refund will be processed and credited back to your original payment method within 10 business days. An $8 return handling fee and any shipping charges will be deducted from the refund amount.

Late or Missing Refunds
Please allow additional processing time as banks and card issuers may take longer to reflect refunds. If you have not received your refund 15 business days after your return was processed, please check directly with your payment provider.

Sale Items
All marked-down or sale items are FINAL SALE and cannot be returned or exchanged.

Exchanges
Please use our returns portal to return your item and exchange it for another.

Returns, Refunds & Exchanges Outside the U.S.
All international orders are final sale — no returns, refunds, or exchanges. Orders ship DDU (Delivery Duties Unpaid), and you are responsible for duties and taxes upon delivery. Carriers may hold shipments until these fees are paid. For international returns, all shipping costs and reverse duties/taxes are the customer’s responsibility.

Price Matching / Adjustments
As prices may change based on trends, stock, and promotions, we cannot adjust prices or issue credits for differences after purchase.